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Monday, January 13, 2014

KMS QlikView Service Packs in Singapore

QlikView is one of the most popular business intelligence solutions in the market. It is also highly popular here in Singapore where a QlikTech (the company developing the QlikView application) has a regional office and some 11 partners serving the customers.

Knowledge Management Solutions (KMS) is the largest partner of QlikView in Singapore. The company was in fact once QlikView South East Asia from 2004 (when they have brought QlikView in Singapore and became the 3rd office of QlikTech outside Europe after South Africa and Israel) to 2010 (when QlikTech came to Singapore and took the name back). KMS is still the largest QlikView partner in the region with offices in Singapore, Malaysia, Thailand and Hong Kong.

KMS now offers irresistible service packages for QlikView to existing QlikView customers. Called Elite Service Pack and Lite Service Pack, the company opens its expertise on QlikView and business intelligence (one of the most in the world) as QlikView Server Monitoring, QlikView Enhancements, QlikView Training Services, Access To Knowledge Management Solutions Online Learning Management, QlikView Health Check, Special Offers & Rates plus Designated Account Management Team.

The Service Packs are very good solutions for companies with QlikView who need someone to develop more applications and do extra stuff related to QlikView. Instead of hiring someone with QlikView experience, which is difficult to find and expensive, they can for example buy Elite Service Pack which is priced at 5,000 SGD per month or 50,000 per year. The package comes with 50 man-days QlikView Enhancement feature which includes changes to existing QlikView applications, new QlikView application development, QlikView scripting, QliKView version migration, applying patches, etc.

For more information download QlikView Service Packs (PDF) brochure.

QlikView Service Packages in Singapore
QlikView Service Packages in Singapore
Description of Features
QlikView Server Monitoring
Assist in-house IT Infra on QlikView
- Solving issues on QlikView Reload Jobs
- Solving QV application access issues by users
- Periodic Reports
- Alert any impact of OS related service/security patch upgrades on QlikView

QlikView Enhancements
- Changes to Existing Applications
- New Application Development
- QlikView Scripting
- QliKView Version Migration, Applying Patches, etc.

QlikView Training Services
ELITE
Conducted once every 2 months, 6 times/yr
1 trainee per session
1 training class type per session
LITE
Conducted once per quarter, 4 times/yr

5 trainees per session

Free Power-User Training
QV Server
QV Power User Training
QV Data Modeling Training

Access to KMS’ Online Learning Management
- Online courses and learning with LMS QV introductions, online courses, feature updates
- QV license maintenance must be

QlikView Health Check
- Perform review of QlikView applications used
- Emphasis to optimize QlikView functionality to enhance
reporting & analysisneeds of users
- KMS’ QlikView Application Expert to visit onsite
- Provides for 2 half-day sessions per year

Special Offers & Rates
Get special discount on KMS’ Add-on Tools ie.
- Click2Manage
- Click2Mail
Special discount on professional service manday rate. Valid for QlikView system under valid licence maintenance.

Designated Account Management Team
KMS will assign a designated team for QV Server Monitoring
Service and other value-added services.
- Account Manager
- Project Manager
- Technical System Consultant
Reports and Updates:
- Customer Update meetings in each quarter
- Status of monitoring activities
- Status of support activities
- Single-point-of-access/contact

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